Hi! How Can We Help You?

Search

Report incorrect product information

Find out how to report an issue in the product details page

Jun 05, 2025

On this page:

  1. Overview
  2. Report issue

Overview

We strive to provide you with accurate product information; however, from time to time, you may encounter incorrect information. You can report issues directly from the product page and Cut+Dry will act on that feedback. 

Follow these steps to report incorrect information. 


Report issue

1. In the Product Details Page, click Report Incorrect Product Information.

Tip: You can access the Product Details Page through a customer's catalog or your digital catalog. 

 

From the customer's catalog

1. Click Customers on the navigation bar.

2. Select a customer, then click Order Guide.

3. Switch to Catalog, then click on a product. 

 
 

From the digital catalog

1. Click Catalog on the navigation bar.

2. Select a product.

 

3. Click Preview.

 
 

2. Complete the form by selecting the issue and adding more details and images, as needed. 

 

3. Click Submit.

 

Result 

The feedback will be sent to the Cut+Dry team for resolution. The correction will be automatically implemented within a few days.