Search
View a customer's past or recurring orders
Find out where to obtain a customer's past or standing orders.
On this page:
Overview
Cut+Dry allows easy access to the past 90 days of any customer's order history. This includes both successful and cancelled orders.
Follow these steps to review a customer's order history.
View a customer's past or recurring orders
- Select Customers from the navigation menu.
.png)
- Find and select your customer.Tip: You can search by Salesperson, use the customer filters, or start typing into the search box.
.png)
- Select the Orders tab.
Result
Standing orders
Recurring orders that the customer has scheduled are displayed at the very top of the order list.
Past orders
Orders from the past 90 days are displayed, starting with the newest, along with its order information.
.png)
Tip:
- If an order has had credit requested, it will be shown in gray under the ordered Qty and Value, as shown.
- The Print Invoice icon is only available for orders that have been received by the customer.
- If the Status of the order is "Viewed by Supplier" for an extended period of time, there could be a problem with the order processing through your ERP system. Please contact Cut+Dry for assistance.
